Q. I have used the Dulux Mycolour software in my local hardware store - is it available from the Web Site?
A. Yes, this is available from the Painting Your Home - Colour section. Mycolour can also be purchased in a CDROM from your local Dulux stockist.
Q. Can I find out what colours were used in one of your television ads?
This is one of our most commonly asked questions and we keep all this information on hand whenever we release a new advertisement. In any of our ads in magazines, you should see a reference to the colour we used in the ad.
For colours used in other ads please contact customer service 13 25 25
WARNING: The colour may look different in your home that it appears in our ads due a number of factors including the lighting conditions for example sun or shade, fluorescent or incandescent or the colour of the surrounding floor coverings or furnishings. Be sure to obtain colour chips of the colour and check the colour in your home before purchasing your paint. Use Dulux Colour Solutions Sample pots to check the paint in place before you purchase the full quantity
Q: Why does a colour look different on my wall?
A: Apparent colour variations between the paint chips on colour cards and paint on the wall are usually caused by the reflection of another light source. For example, a pale yellow or cream can be affected by the green shrubbery close by. The same effect can be achieved by a reflection coming from floor coverings or curtains. Use Dulux Colour Solutions Sample Pots to check the paint in place before you purchase the full quantity.
Q. Can you match colours from other paint companies? I have a colour that I can't find on any of your colour charts? I am painting my home using a Dulux colour 15 years ago? Can I still get paint in that colour? Do you have a colour the same as my aluminium windows/colorbond roof or garage door.
A. Our colour charts represent only a fraction of the over 4000 current Dulux colours available. A larger range of 484 colours is available as individual colour chips from the Dulux Colour Solutions Colour board as seen in your Dulux stockist. A larger range again is available through the Dulux Colour Specifier range of colours which was designed for architects and colour professionals.
We keep the formula used to create many of the colours from our previous colour ranges, formulae for colours in the Australian and British standards ranges, colours matching our Powdercoating colours (used to coat aluminium windows), matches to many Colorbond colours and corresponding colours for many of the colours available in our competitor's ranges. Our total database of colour formulae has over 50,000 colours. Your paint retailer can access these formula through our formula books or by contacting Dulux Customer Service. Or contact us directly to check whether your colour is available.
If we cannot find your colour in our database, you can then visit a paint retailer who has the Dulux Colour matching system, which can create a special formula to match your required colour from a sample - whether that is a paint chip, or a fabric sample.
Q. Where can I get a colour chart? Can you send me a colour chart?
A.Colour charts containing Dulux colours are available from Dulux stockists You will usually find them at the Dulux Colour Solutions colour wall. To order a colour card, please contact customer service on 13 25 25.
Q. If I have used Dulux Suede (Interior) or Tuscan (Exterior) effects and want to use a complimentary colour for the trim. Can you recommend a colour?
A. Yes, we can, but remember to check for yourself before purchasing:
Q. Where can I get ideas on colour schemes for my home?
Da Vinci Red
Casa Cobalt/Blue Glaze
Indigo Mecca/Astro Zinger
MP 70RR 23/409
Please contact either of our stores to get in contact with our in store colour consultant